A machine down. The same ticket for both companies.
The company repairing works inside; the company waiting follows the progress from its own portal, under the brand of whoever serves it. In real time, and offline too. From $99 USD/month.
No card and nothing to install: you leave your email and walk into a Nodux with sample data, free to touch everything.
Companies that work with Nodux
A machine down isn't a problem for one company.
It's a problem for two.
The one repairing it and the one waiting for it. And between them, a phone.
- Work comes in over WhatsApp, phone calls and email. Never through the same door.
- The status of every machine lives in the head of the tech who touched it.
- Every “how's mine going?” interrupts someone who was in the middle of a repair.
- Their machine is down and nobody tells them for how long.
- To find anything out, they have to chase.
- When it's done, they're left with no record of what was done or what it cost.
Nodux doesn't give each of them a tool. It gives them the same ticket. The company repairing works it from the inside; the company waiting watches it move live, from its own portal and under the brand of whoever serves it. Nobody calls to ask.
Tap the next milestone, the way your tech would:
- On the way
- On site
- Repairing
- Done
That button exists exactly like this in the app, and the portal knows instantly. Try it with sample data →
A ticket from the inside,
on the repair side.
The problem, the machine, the company that's waiting. And the timeline from Reported to Done: every milestone the tech marks, the customer watches move from their portal, as it happens. In the other view, the board where all of them live.
You repair, rent and sell.
Nodux connects all three.
Service, rentals and sales, the three engines of your business, connected in one place. No jumping between WhatsApp, Excel and three systems that don't talk to each other.
Every repair, with an answer.
From ticket to close: your customer knows where their machine stands and you answer with data, not with “let me check”.
- Tickets with photos, timeline and SLA by priority
- Work reports signed by the customer
- Scheduled maintenance jobs that create themselves
- Parts inventory with real cost and margin
Equipment that bills itself.
Rental contracts with automatic recurring billing. Your machinery brings in revenue without you chasing the invoice every month.
- Automatic cycles: weekly, monthly, up to yearly
- Billing reminders before every cutoff
- Customer portal with their rented equipment
- Attributable damage: service on rented equipment is billed separately
From quote to sale, without friction.
Quote with your price list, send the link, the customer approves from their phone. And your CRM doesn't let any customer go cold.
- Quoting with your price list and approval by link
- CRM with pipeline and at-risk customer alerts
- Sales role included, add salespeople without paying for another CRM
- Prices and margins you protect on every quote you send
Shared techs
The same tech serves several companies in the group, with one login.
Works offline
The tech logs work on site with no signal; it syncs when back online.
Push notifications
iOS and Android. The team and the customer find out instantly.
Multi-branch
Several locations and brands under one account, with role-based permissions.
And it all works the same for refrigeration, industrial equipment, heavy machinery, IT and field support.
And it all revolves
around the customer.
The customer you repair for is the same one you quote: a pipeline tells you who to follow up with and who is going cold. Sales role included, without paying for another CRM.
Pipeline by stage, “customers at risk” (overdue follow-ups · leads not worked yet) and load per salesperson, in a single view.
Know where every job is.
So does your customer.
Every ticket lands on the map: you see where the work is; your customer follows their repair from a link, without calling to ask.
Valley Supermarkets
- Request received
- Assigned to Daniela V.
- Tech on the way
- On site
- Resolved
Location by job and zone, today. Live tech tracking arrives when regulations allow it, and Nodux has it ready to switch on.
Your industry?
Pick it and see how it fits.
Whether you repair, rent or sell, Nodux adapts to your vocabulary. Tap your industry and check whether the work comes to your shop or you go on site: your plan depends on that model.
Your industry isn't on the list? If your business coordinates equipment, parts and services (someone who reports, someone who decides, someone who executes), Nodux adapts. Message us on WhatsApp and we'll put together a demo focused on your industry.
There are three paths.
Pick yours.
If work comes in over a counter, if other companies maintain your equipment, or if you sell a brand through distributors, there's a page made for that case.
One price, everything inside.
No modules charged separately and no lock-in. The price depends on how you work: pick your model and see the plan that fits you.
What everyone asks
before getting started.
We answer the real questions we get on WhatsApp every week.
Will my team (techs, salespeople) be able to use it? They're anti-tech.
Yes. Nodux is built mobile-first: your tech opens the app on their phone, sees their tickets, uploads photos, logs expenses and closes. No manuals, no training. And for salespeople the flow is WhatsApp/call/email in 1 click from the customer list. The learning curve is 1 day.
Do I need to install anything or have my own server?
Nothing. Nodux is a PWA: you open app.nodux.link on your phone or computer and that's it. If you want, you install it in 1 click as a native app (iOS and Android), but it doesn't go through the App Store or Play Store. Zero infrastructure on your side.
And if I want to leave? Is my data trapped?
Your data is yours. Export customers, tickets, quotes and inventory to CSV/Excel whenever you want, without asking permission. No lock-in contracts: you pay month to month (or yearly at a discount) and you leave if it doesn't work.
Does it work if I lose signal on a service visit?
Your tech works with no signal: they read cached tickets and can also log tickets offline, which sync on their own when the signal comes back, with no duplicates. If they go to an area with no coverage, they create or open the ticket on site and Nodux takes care of the rest.
How does payment work?
You pay by card and the charge renews on its own every month, with your electronic invoice in USD (from Nodux Tech LLC, Cartago, CR). No hidden deposits or implementation costs. And if your operation needs something custom, we work it out together on WhatsApp.
Is there a free trial or a live demo?
Yes. A personalized 30 min demo over Google Meet (we show you Nodux with a real case from your industry). If you get started, the first 14 days are free, no card, no catch. Direct WhatsApp support during onboarding.
I use Pipedrive / Jobber / ServiceTitan. Why switch?
Those are tools for the US/EU market: they cost 2-5x more, they're in English, and they don't understand the LATAM workflow (WhatsApp, national ID numbers, no credit card, support in the CR time zone). Nodux is 1 single app that replaces Jobber + Pipedrive + the inventory spreadsheet for less than the price of just one of them.
Your team, your customers and every repair
connected in one single app.
Nodux is the link.
2 minutes · no card · direct support on WhatsApp